Have you ever tried to get help with your computer, only to leave feeling more confused? Many people who work with computers for a living forget what it's like to not know how to use them. They explain things in unclear technical jargon, demonstrate things too quickly, and don't help you make effective notes.
Tromley Computer Services has been training every day people how to use their computers for the entire time we have been in business. In fact, training the elderly was the primary goal Scott had in mind when he started the company in 2013. We have been providing weekly tutorials at a local retirement community for over a year, and have mastered the art of teaching non-techy people how to use their computers, tablets and phones.
If you want to learn how to use your technology please hit this button:
I don't do anything too fancy with my computer
If this is your response when you are asked about computer training, you're not alone. The vast majority of people who use computers these days use them for a few simple tasks, and never stray outside of their comfort zone for fear that they will break something and end up without a computer.
This is not acceptable. The fear of not being able to experiment and learn new things is holding you back from getting the most out of your technology. You never know what you are capable of until you try, so if you have the itch to learn something new let us help you!
We can help you no matter where you are
Tromley Computer Services offers remote and on-site personal tutorial sessions, so we don't even have to come to you if you'd prefer. We can voice or video chat while controlling your mouse and keyboard from anywhere, which allows you the freedom to call us for help when you are actually experiencing the issue. This knowledge that you are never without help will allow you to experiment with your computer in new ways, without fear that you will click on something you shouldn't and mess it up.
Experimentation is the key to effective learning. Keep a notepad next to your computer and any time you run into an issue or have a question write it down. When your notepad fills up, give us a call and we will gladly help you with all of your questions.
Record the sessions, watch them any time
Whether we are helping you on site or remotely we offer the ability to record our training sessions in their entirety. We can then send them to you after the session is over, and you can watch them, pause them, rewind them and watch them again until you're certain you've learned everything you set out to learn.
That way you're never left feeling more confused when we finish than when we started.